1. Introduction
Welcome. Social Highlight Agency is a marketing brand operated by PNB Educators LLC (“Company,” “we,” “us,” or “our”). We provide social media strategy, content creation, paid media, and related marketing services for brands and businesses. Your privacy is critically important to us.
This Privacy Policy applies to PNB Educators LLC and covers your use of the Social Highlight Agency website and communications.
2. SMS and Mobile Information Privacy
We value the trust you place in us when you provide your phone number or consent to receive text messages. With respect to mobile messaging:
- Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with third parties.
- Your phone number and messaging consent are never sold, rented, or traded.
- By providing your phone number and submitting a form on our website, you consent to receive SMS or MMS messages from us.
- Consent is not a condition of purchase.
- Message frequency varies and message or data rates may apply.
- You may opt out at any time by replying STOP, and you may reply HELP for assistance.
3. Information We Collect
We may collect information you provide directly to us when you fill out forms, book calls, or interact with our services. This may include:
- Personal data such as your name, email address, phone number, job title, and other contact details.
- Business data such as your company name, website URL, goals, and information about your marketing or growth challenges.
- Technical data such as IP address, browser type, device details, and usage information collected when you visit the site.
4. How We Use Your Information
- Provide our marketing, content, media, and related services.
- Communicate with you about inquiries, appointments, projects, or account-related matters.
- Send administrative notices, updates, and support communications.
- Monitor and analyze usage trends to improve our website, services, and marketing efforts.
5. Disclosure to Service Providers
While we do not sell your mobile information or share it for third-party marketing purposes, we may use trusted third-party service providers to help us operate our website and business, such as CRM platforms, email services, analytics providers, cloud hosting, and scheduling tools.
- Those providers may use personal information only as needed to provide services to us.
- We may disclose information when required by law, regulation, legal process, or to protect rights, safety, or property.
Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to understand website traffic, improve performance, remember preferences, and measure marketing or campaign effectiveness. You can adjust browser settings to refuse cookies, but some site functionality may be limited.
7. Your Choices and Opt-Out Rights
- You may opt out of marketing emails by using the unsubscribe link included in those messages.
- You may opt out of SMS communications by replying STOP or UNSUBSCRIBE to any text message we send.
- You may request access to, correction of, or deletion of certain personal information, subject to applicable law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of internet transmission or electronic storage is fully secure, so we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy, contact PNB Educators LLC, the parent company behind Social Highlight Agency, using the details below.
- Email: hello@socialagency.com
- SMS opt-out: Reply STOP or UNSUBSCRIBE to any message.
- SMS help: Reply HELP to any message.